Frequently Asked Questions
Height & Age Restrictions
Our standard suspension seats can accommodate anyone over 5ft. A limited number of seats are available on each voyage for those under 5ft but over 4ft 5inches
Children under 14 must be accompanied by a parent or guardian.
Can I ride if I’m pregnant?
For safety reasons, women in any stage of pregnancy are advised not to travel on Thames Tigers trips.
Do I need to print my ticket?
No. There’s no need to print your ticket, just bring your confirmation email on your mobile phone.
What should I wear?
We recommend that passengers wear flat shoes and comfortable clothes. We will be providing waterproof jackets, trousers and goggles if required, but it is colder on the River than on land and you will be feeling the wind in your hair, so if it’s chilly please bring gloves, scarves and hats.
What time do I arrive for my trip?
Due to the regularity of the service, the boats leave promptly, so you are required to arrive on the pier 15 mins before your boat is scheduled to leave. This allows time for you to don protective clothing and a lifejacket and to receive a safety briefing.
How do I find Thames Tigers?
Thames Tigers trips usually leave from the New Blackfriars Pier, London
The Pier is a short walk from Blackfriars Underground and Mainline stations. If you’re walking north over the Millennium Footbridge you’ll see the pier on your left a few yards up river.
Turn left out of Blackfriars Station and head as if you're crossing the bridge. Just as you get to the bridge you'll see steps down to the pier. Thames Tigers board at the very end - Boarding Point C
You'll find a link to Google Maps under 'FIND US' in the menu at the top of this page
What happens if I arrive late?
If there is availability on the day, we will do our best to help you, but unfortunately due to the impact on other services, we will be unable to delay departure of the vessel. We cannot guarantee that we will be able to change your booking and you may lose your booking.
Facilities can be found on the pedestrian walkway adjacent to Blackfriars Pier and London Blackfriars Mainline Station, Blackfriars Bridge, EC4V 4DY
Where can I park?
Cars & Motor Cycles
If you wish to drive in please allow plenty of extra time and be aware that Blackfriars is in the Congestion Charge zone.
The nearest carpark is:
Baynard House Car Park, Queen Victoria Street, London, EC4V 4BQ
Also there are pay and display parking spaces on Black Friars Lane and other nearby roads.
Can I change my booking?
If you wish to change your booking, we require 48 hours notice. Please ring 020 7871 3097 or email us on
(While we are still influenced by the Covid-19 crisis, until further notice, we are allowing you to cancel your booking and receive a full refund up to 24 hours before departure.)
Do I need to wear a lifejacket?
Yes, we provide all passengers and crew with the latest, auto inflating lifejackets, which are regularly serviced for your safety.
Will we get wet?
We will do our very best to keep you dry and you will be provided with waterproofs to cover your hair and clothes and eye protection in extreme weather.
Are trips cancelled due to bad weather?
At Thames Tigers we take your safety extremely seriously, so in the unlikely event that we have to cancel your trip due to severe weather or operational reasons, we will give you as much notice as we possibly can and give you a full refund, or book you on an alternative trip.